Fourteen questions we get asked constantly, answered without the runaround. If yours is not here, the casino's own support desk runs 24/7.
All Questions
Click Sign Up, pick your country, and fill in the registration form: email, username, password, name and address. You'll get a confirmation email — click the link inside to activate the account.
Yes. Open any game and hit Demo Mode. You get a play-money balance to test the slots with no registration and no strings. The balance resets every time you close the game.
Log in, open the cashier, choose Redeem a Coupon, paste your code and hit GO. The bonus is credited immediately. For free-spin coupons, the game opens and the spins start automatically.
A 100% match up to $100 on each of your first eight purchases of $25 or more — up to $800 total. Tick the offer in the cashier before confirming any of those deposits.
A $20 free coupon for members who have reached the Downtown level (25,000 reward points). Open the cashier, choose Instant Coupon, enter MIFREE20 — repeatable once every calendar month if you've deposited within the previous three months.
$25 for cards and most cryptocurrencies, $10 for Neosurf, CardPay, eZeeWallet, Litecoin and Bitcoin Cash, and $5 for Lightning Bitcoin.
Hit Withdraw in the cashier, pick a method and amount, and confirm. Your first cashout triggers a one-time KYC check: a photo ID, a recent proof of address and a selfie. After that, requests process daily — Bitcoin usually lands within 48 hours.
Withdrawals require at least one real-money deposit on the account. If you won from a free bonus, make a deposit and wager it once — after that your request is considered, subject to the free bonus terms.
Almost all of them. A short exclusion list — roulette being the usual suspect — doesn't count toward bonus wagering. The cashier warns you before you spin if a game is restricted.
There's no app-store download, but you don't need one: the full lobby runs in any mobile browser. Windows players can also grab the optional desktop download client.
Register in the tournament lobby, get a separate stake when the event starts, and climb the leaderboard for cash, bonus and comp prizes. Some events are free rolls; others have a small buy-in refunded if you unregister before the start.
Play without a bonus, and if your balance drops under $1 with fewer than 2,000 reward points and no pending withdrawal, contact support within 48 hours of the purchase. Claims are capped at $200 each.
The casino uses encrypted connections, a licensed operator (Deckmedia N.V., Curacao) and audited random number generators. Keep your own password unique and enable every account check you can.
Use the Forgot Password link on the login page, enter your email, and the casino sends a reset link. Still stuck? Support runs 24/7 and can sort it from their side.
Still deciding?
The demo mode costs nothing and the welcome package doubles your first deposit. That is about as low-risk as it gets.
